Human-Centered AI for Crises
Systems built with emergency managers and volunteers: streaming analytics, annotation and decision support.
- 2021
Mining Risk Behaviors from Social Media for Pandemic Crisis Preparedness and Response
CERT-co-designed risk-behavior schema, 13.6k labels; filter AUC 0.88, behavior F1 0.81
SBP-BRiMS · First author -
Online-Computer-Mediated Interviews and Observations: Overcoming Challenges and Establishing Best Practices in a Human-AI Teaming Context
Methods for screen-shared online observation of volunteer annotators; 5 new challenges
HICSS · Co-author - 2022
Human-AI Teaming for COVID-19 Response: A Practice & Research Collaboration Case Study
Reflexive case study of a researcher–practitioner–volunteer collaboration; 8 best practices
ISCRAM · Co-author -
PROBER: A System for Real-time Propaganda Behavior Analytics on Social Media and Web Data Streams
Real-time system: tweet stream → BERT propaganda-technique tagger → Kibana dashboard
IEEE BigData · First author - 2023
Citizen-Helper System for Human-Centered AI Use in Disaster Management
Human-centered AI design principles via Citizen-Helper deployments (COVID-19, responder training)
Int'l Handbook of Disaster Research · First author - 2024
Closing the Knowledge Gap in Designing Data Annotation Interfaces for AI-powered Disaster Management Analytic Systems
LLM "Context" interface rated best by CERT annotators; accuracy on par
ACM IUI · Co-author -
Designing a Human-Centered AI Tool for Proactive Incident Detection Using Crowdsourced Data Sources to Support Emergency Response
Interactive tool for practitioners to pick Pareto-optimal crash detectors; CNN 2× KNN F1
ACM DGOV · First author -
EVO-LYZER: Social Media Mining System for Evolving Communication Behavior Analytics to Aid Climate Change Programs
Topic-model divergence/consistency show +31% climate posting after Climate Matters training
NOCAPS @ ICWSM · First author